Question:      How many Database Server trace files does it take for Oracle Support to change a light bulb?

Answer:      We need 2 more Database Server trace files to tell you.

Larry Ellison's answer on September 14, 2017:      "we are doing a log inspection, where we are looking at people and the logs we look at unlike anybody else, we are in the applications business, we are in the database business, and we are in the Cloud infrastructure business looking at network logs and operating system logs, and storage hardware logs, we are also looking at database logs, we are looking at people trying to log on to application systems and the passwords they are reducing."

Enough Trace comment:      This change from Larry is a very welcome development. Going back and forth for months, uploading Oracle Database trace files has resulted in wasted time and unresolved problems. Reference checking all other areas or processing, including real, non trace file activity will produce great benefits.