Enough Trace

Question:      How many Database Server trace files does it take for Oracle Support to change a light bulb?

Answer:      We need 2 more Database Server trace files to tell you.

Vicken Khachadourian

From 1996 to the present day, Vicken has championed Context Aware Computing at Oracle Support, which some scholars have estimated at a $100 billion market. Oracle destroyed Vicken's career for being right about context based computing. When Oracle introduced the max_dump_file_size parameter, Vicken detected that trace file content was being studied out of context. Oracle's managers fought him. After blowing the whistle in 2005, Oracle conducted a 2.5 year investigation. Vicken was proven right and was offered a patent persuit. A company like Oracle does not conduct a 2.5 year investigation over nothing.

Oracle's failures after 2013 are not because it missed the cloud. Oracle jumped on Cloud Computing as early as 1998. On September 13, 2021, during the Oracle Quarterly Earnings Call, Larry Ellison said that "Oracle and Netsuite were pioneers in Cloud Applications." Oracle was 11 years behind on Context Aware Computing for trace files. Oracle is using litigation and regulation against Amazon, Apple and Google to catch up, not technology solutions.

If Vicken get's involved in an Oracle related failure, Oracle Support and Legal will respond immediately and will no longer ignore any customer. Oracle has a history of destroying parties who compete with it or stand up to it. The CEO's of Computer Associates, Informix and Terix are examples of parties who went to jail. Many parties who claim to be adverse to Oracle are in Oracle's pocket. A small number of Oracle customers get sent to them, Oracle concedes small victories to them, which allows Oracle to continue duping everyone else. Vicken is one of a few if not the only one, who has gotten immediate response from Oracle legal and Support, once his name is mentioned in any case.

That's because Vicken turned down dirty money from Oracle to keep his credibility and reputation intact.

That is exacly what happened at Southwest Traders and on another case where a $300 million government project got scrapped as a total loss. The entire project was worked on by Oracle Consulting, so third party implementers could not be blamed.