Enough Trace

Question:      How many Database Server trace files does it take for Oracle Support to change a light bulb?

Answer:      We need 2 more Database Server trace files to tell you.

Vicken Khachadourian

If Vicken get's involved in an Oracle related failure, Oracle Support and Legal will respond immediately and will no longer ignore any customer.

That is exacly what happened at Southwest Traders and on another case where a $300 million government project got scrapped as a total loss. The entire project was worked on by Oracle Consulting, so third party implementers could not be blamed.